Is535

Project Proposal




For
IS535 Managerial Applications of Information Technology




Keller Graduate School of Management


whitethorn 13, 2012



















Contents

Subject of Course Project2

Business Problem instruction2

General Benefits 3

High level approaches3









Subject of Course Project
restless communications has changed how people note in contact with each(prenominal) other. In the business world, mobile communications allow businesses to keep in contact amongst employees and customers. PNC Financial Group (PNC), like many an(prenominal) other companies in the world, started using cells phones as a right smart to communicate with their sales substitutes who work outside the office or on the road. Business Bankers, Mortgage representatives, Workplace banking representatives, Merchant swear out representatives and Investment representatives cover multiple branches in any addicted region. We have given these groups of representatives the name of mobile sales mightiness, found on their need to travel and their sales responsibilities. Cell phones back up branch employees reach out and contact these representatives to help the answer branch clients.



For example, if a business client walks into a branch, the representative is able to call and contact the Business Banker to ask them to lift to the branch or immediately schedule a m for the banker to meet with that client. The Business Banker may be seeing a client at different location, but through the do of mobile communications they argon able to be reached end-to-end their area of coverage.



Business Problem Statement

The biggest problem with the way PNCs branches communicates with the mobile sales force is the dependency on landlines. currently there is a large network of landlines throughout the company. PNC gives either employee starting from managers all the way up, and including the mobile sales force a landline with voicemail. The mobile sales force are out on...If you want to get a full essay, mark it on our website: Orderessay



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